https://zackgilbert.squarespace.com/design-blog daily 0.75 2026-08-10 https://zackgilbert.squarespace.com/design-blog/against-the-odds-strategies-to-help-you-with-the-job-search monthly 0.5 2025-01-28 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738105680987-WQDEUNS9OWOP92YJJRNM/Blog+Post+11+Cover.png Design Blog - Against The Odds: Strategies to Help You With The Job Search - Make it stand out If you have ever submitted an online job application, chances are you recognize these words. Sorry if I triggered anyone! https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/d4cd6a29-3c9d-4ae2-a1fb-f059bade3c43/Blog+Post+11+Wrong+LinkedIn+Search.png Design Blog - Against The Odds: Strategies to Help You With The Job Search - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/68eb0e7c-8d5c-4227-9876-106499ece0a7/Blog+Post+11+Correct+LinkedIn+Search.png Design Blog - Against The Odds: Strategies to Help You With The Job Search - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/241f0559-1744-4fc7-9b98-a80ed4695f3f/Blog+Post+11+Creative+Resume.png Design Blog - Against The Odds: Strategies to Help You With The Job Search - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/0838ed98-91ce-47c4-96a0-1093679dc2c7/Blog+Post+11+Interview+Tracker.png Design Blog - Against The Odds: Strategies to Help You With The Job Search - Make it stand out Here’s the Excel table I made to keep track of my interviews. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/d41ed89d-ef13-4d29-9c9e-c5be6add12d1/Blog+Post+11+Dunkin%27.jpg Design Blog - Against The Odds: Strategies to Help You With The Job Search - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://zackgilbert.squarespace.com/design-blog/design-darts-a-model-for-design-strategy monthly 0.5 2025-01-31 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738105102508-LQOIJ4TWB0NWZPTCO30U/My+Design+Strategy+2+Darts+Model.png Design Blog - Design Darts: A Model For Design Strategy Design Darts: a model for design strategy. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/939ac14a-2a8d-46dd-9725-a731fb5b6a3d/My+Design+Strategy+Blog+2+Design+Strategy+Figure+3.2.PNG Design Blog - Design Darts: A Model For Design Strategy https://zackgilbert.squarespace.com/design-blog/my-design-strategy monthly 0.5 2025-01-31 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738104437533-3VI2M67Q8GRR5Y5LT53N/My+Design+Strategy+Blog+1+Model.png Design Blog - My Design Strategy My model of strategic design. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/2605542c-741a-4a39-aabc-10fad1b1a7bd/My+Design+Strategy+Blog+1+Model+Outer+Ring.png Design Blog - My Design Strategy https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/b73037ba-0f12-4504-a0b5-4cf81237fad6/My+Design+Strategy+Blog+1+Model+Inner+Ring.png Design Blog - My Design Strategy https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/88e12ae5-1e36-4281-8250-22b6f2cd27c1/My+Design+Strategy+Blog+1+The+Design+Way+Diagram.png Design Blog - My Design Strategy The Design Way, Page 231 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/3fc6d923-1fec-461e-bdad-8cedd18a052a/My+Design+Strategy+Blog+1+Model+Colors.png Design Blog - My Design Strategy https://zackgilbert.squarespace.com/design-blog/10-key-takeaways-from-ixdfs-course-on-ux-management-strategy-and-tactics monthly 0.5 2025-01-28 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738103881628-LHI6QIH3478LX6JRH67L/Blog+Post+10+IxDF+Card.jpg Design Blog - 10 Key Takeaways From IxDF’s Course on UX Management: Strategy and Tactics The Interaction Design Foundation sent me this postcard when I joined the community. I took this photo at Indiana University in Luddy Hall where I study Human-Computer Interaction and design. The background features a work of sentient art called “Amatria”, designed by the architect Philip Beesley. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/73f81ddc-d62c-43c1-8982-3ae69bebc76e/Blog+Post+10+IxDF+Certificate.jpg Design Blog - 10 Key Takeaways From IxDF’s Course on UX Management: Strategy and Tactics - While these 10 important lessons are helpful, there is still more that I learned from the rest of the course. If you’re interested in taking a course with the Interaction Design Foundation, visit https://www.interaction-design.org/. https://zackgilbert.squarespace.com/design-blog/the-future-is-ux monthly 0.5 2025-01-31 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/30198e0b-5590-4653-bc34-25a707347688/Blog+Post+9+Grubhub+Restaurants.png Design Blog - The Future is UX https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/effa0707-b092-4947-ba59-7a1695e15ea3/Blog+Post+9+Grubhub+Orders.png Design Blog - The Future is UX https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/ca7d045d-9aa2-4fa8-adb9-a978dd32df1a/Blog+Post+9+Dunkin%27.png Design Blog - The Future is UX https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738103145052-HBC8H5BNYNM41H9BUOC3/Blog+Post+9+Taco+Bell+Kiosk.jpg Design Blog - The Future is UX https://zackgilbert.squarespace.com/design-blog/capstone-how-to-design-a-user-interface-a-reflection monthly 0.5 2025-01-31 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738101634192-D3VM4S0ZGMBTAEKFMP3G/Capstone+Blog+2+Cover.png Design Blog - Capstone: How to Design a User Interface (a reflection) https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/4dda7554-1bc8-4cac-99e1-8e7b3fef30d3/Capstone+Blog+2+First+Design.png Design Blog - Capstone: How to Design a User Interface (a reflection) https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/b326f3af-fdc0-42c3-81fd-75ccd539a1c2/Capstone+Blog+2+First+Iterations.png Design Blog - Capstone: How to Design a User Interface (a reflection) https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/3ead9e1a-2062-4ee6-80cf-77337e7c41a5/Capstone+Blog+2+Second+Iteration.png Design Blog - Capstone: How to Design a User Interface (a reflection) https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/bcad6976-6e5f-4945-ab27-2c3942b8c138/Capstone+Blog+2+Third+Iterations.png Design Blog - Capstone: How to Design a User Interface (a reflection) https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/033829d0-4f61-48a7-be8b-335e2d4bc170/Capstone+Blog+2+Fourth+Iteration+Small+Widgets.png Design Blog - Capstone: How to Design a User Interface (a reflection) https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/93ac2129-d62e-4510-8afe-e35a77b6e180/Capstone+Blog+2+Fourth+Iteration+Large+Widget.png Design Blog - Capstone: How to Design a User Interface (a reflection) https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/e6dd89af-3ec7-41d1-a792-725b73b282ea/Capstone+Blog+2+Final+Design.png Design Blog - Capstone: How to Design a User Interface (a reflection) https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/65cba53c-79c2-488e-9dd0-5867acf45b2b/Capstone+Blog+2+First+and+Last+Designs.png Design Blog - Capstone: How to Design a User Interface (a reflection) https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/d051f302-15cd-412e-8c0a-3d96d20e9c02/Capstone+Blog+2+ALL+THE+DESIGNS.png Design Blog - Capstone: How to Design a User Interface (a reflection) 55 designs done. More to come… https://zackgilbert.squarespace.com/design-blog/capstone-introduction-and-design-exemplars monthly 0.5 2025-01-31 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/2de12b23-a92e-4490-96c4-e2a8f4868868/Capstone+Blog+1+Cyberinfrastructure+Building.JPG Design Blog - Capstone: Introduction and Design Exemplars The Cyberinfrastructure Building, which houses most of the offices for UITS at Indiana University. This photo was taken by me. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/55e68499-8fbf-48f4-8556-75b06bc59d3e/Capstone+Blog+1+IU+Mobile+App.png Design Blog - Capstone: Introduction and Design Exemplars Screenshot of the IU Mobile app. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/c0333bbb-cc0b-44b2-883d-69329ad3ef42/Capstone+Blog+1+Net+Impact+Group+Photo.jpg Design Blog - Capstone: Introduction and Design Exemplars An old photo of my friends and I from Net Impact, a sustainable business organization. I forgot who took this photo! https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/3f2a5583-6662-43ae-bb84-1eb0fddfd487/Capstone+Blog+1+BeINvolved+Menus.png Design Blog - Capstone: Introduction and Design Exemplars https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1862982a-28cf-4a21-b5ac-f02c182071c5/Capstone+Blog+1+BeINvolved+Filters.png Design Blog - Capstone: Introduction and Design Exemplars https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/7ce727f0-3042-450f-b7d9-4f7f8677fc84/Capstone+Blog+1+BeINvolved+Events.png Design Blog - Capstone: Introduction and Design Exemplars - Event Layout It looks clean and consistent. The shapes and colors are basic and traditional. All relevant information is conveyed. It’s visually pleasing with the use of images, logos, and icons. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/de04701e-818e-4d6d-94dd-34c2aa12e6a0/Capstone+Blog+1+BeINvolved+Organizations.png Design Blog - Capstone: Introduction and Design Exemplars - Organization Section A simple filter by category makes looking up organizations a breeze. The alphabetical list gives a snapshot of the organizations that is quick to read and intuitive. The look is consistent with the rest of the website. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/a2f84622-e74b-4b35-a582-f1bc3e23dc48/Capstone+Blog+1+BeINvolved+Expired+Events.png Design Blog - Capstone: Introduction and Design Exemplars - Is it useful? When I was involved on the marketing team for a couple of student organizations, we didn’t use BeINvolved. From an organizer’s perspective, it was difficult to create events through the application. One thing I noticed is some organizations rarely use the app. In the photo above, the graphic design club AIGA last posted an event four years ago. Like me, they gave up on using the app. To a new student, it would appear this club hasn’t had an event in years, and there currently are no upcoming events. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/45ecb507-d850-410e-9c24-a688b339d737/Capstone+Blog+1+BeINvolved+All+Events.png Design Blog - Capstone: Introduction and Design Exemplars - Lack of Personalization Lack of Personalization: Every time I open BeINvolved, I’m presented with everything that’s going on. It’s annoying to filter content every time I use the application. Some of the events shown above don’t align with my interests. I would like to see what’s going on for the organizations I am a member of (or interested in). While it does show my membership, it doesn’t breakdown events based on my affiliations. Standardization: The image above also shows what I consider a limitation. As mentioned, the information is basic and consistent. None of these events really stand out https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/c76529fd-cff1-41d4-836d-1cad7d475846/Capstone+Blog+1+IU+FYE+Schedule+of+Events.PNG Design Blog - Capstone: Introduction and Design Exemplars https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/e9f8b8b3-3444-4ee4-9a46-2aae3b2031b7/Capstone+Blog+1+IU+FYE+My+Schedule.PNG Design Blog - Capstone: Introduction and Design Exemplars https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1fe35b2c-a7d1-43ce-9acd-ba5f8083c86c/Capstone+Blog+1+IU+FYE+Resources.PNG Design Blog - Capstone: Introduction and Design Exemplars Resources This guide includes a variety of information which I find helpful: FAQ section Transfer student info Dining options https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/0952fbbc-2112-4ba8-8a5d-5335eee1fc8d/Capstone+Blog+1+IU+FYE+QR+Code+Scan.PNG Design Blog - Capstone: Introduction and Design Exemplars QR Code Scan The app includes a feature to scan QR codes to add guides. This could be a very helpful tool for advertising on the spot. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/5b8ebd61-7787-464b-976c-4ff0a5b2828b/Capstone+Blog+1+IU+FYE+Filter+Buttons.PNG Design Blog - Capstone: Introduction and Design Exemplars Filter Buttons The schedule of events includes a colorized filter button. I think this design can easily let students adjust their navigation without having to open a new menu. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/39ac4f52-2b2b-421d-bbe7-0ec8a975bb8e/Capstone+Blog+1+IU+FYE+Explore+Button.PNG Design Blog - Capstone: Introduction and Design Exemplars “Explore” Button After signing in, the app looks empty. There’s a single guide under the explore section. This makes me think the app is neglected and not updated often. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/39638e00-e631-43c6-a195-cf03decd6d5b/Capstone+Blog+1+IU+FYE+Guide.PNG Design Blog - Capstone: Introduction and Design Exemplars - Guides One Guide The only guide included has to be downloaded to view. Students might as well just download the .pdf file as opposed to getting this app. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/962b50a3-9fa4-4236-a62d-402ece231061/Capstone+Blog+1+IU+FYE+My+Guides.PNG Design Blog - Capstone: Introduction and Design Exemplars “Guides” Button What utility does the app provide aside from organizing a single guide? The design is okay, but to be blunt this app is a waste of space. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/382d1a8b-452f-4a1b-a1a9-5cb4f468d349/Capstone+Blog+1+SMU+Campus.jpg Design Blog - Capstone: Introduction and Design Exemplars There are 11 living commons each with their own community (like the houses at Hogwarts). https://zackgilbert.squarespace.com/design-blog/out-with-the-diamonds-in-with-the-spiral monthly 0.5 2025-01-28 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738041478078-VQJZKHEZO9MNUPC1OTJU/Blog+Post+8+CosmoCaixa.jpeg Design Blog - Out With the Diamonds, In With the Spiral I took this photo at the science museum CosmoCaixa in Barcelona, Spain (2017). https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/0f21243f-be4d-4f8f-a340-68a9a604c541/Blog+Post+8+Double+Diamond.jpg Design Blog - Out With the Diamonds, In With the Spiral The Double Diamond (click for link). https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/ee97b764-7c36-44df-8439-778e02c18151/Blog+Post+8+Biomimicry+Design+Spiral.png Design Blog - Out With the Diamonds, In With the Spiral The six steps of the biomimicry Design Spiral (click for link). https://zackgilbert.squarespace.com/design-blog/perks-of-cleaning-my-room monthly 0.5 2025-01-28 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738039224210-6TLC5PWKQX4PPM5VJA1P/Blog+Post+7+Broom.png Design Blog - Perks of Cleaning My Room https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/6c3cc397-02c2-41ea-ada8-9d42d3aa6f72/Blog+Post+7+Messy+Room.png Design Blog - Perks of Cleaning My Room Before I cleaned -.- https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/2929a2c8-8610-40dc-af94-b5bcb8ca6b81/Blog+Post+7+Clean+Room.png Design Blog - Perks of Cleaning My Room After I cleaned :) https://zackgilbert.squarespace.com/design-blog/whats-the-best-method-in-design-a-reflection-on-my-methods-notebook monthly 0.5 2025-01-31 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/6fedadd5-b9fe-4ba6-87bd-06d227b98b9d/Blog+Post+6+Contextual+Inquiry.jpg Design Blog - What’s the Best Method in Design? A Reflection on My Methods Notebook Jeena and I listen to Todd talk about his operations (photo taken by Shriyash Shete). https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738038308946-AI64C6L4BLXYO6FF01S6/Blog+Post+6+Team+Taurus.JPG Design Blog - What’s the Best Method in Design? A Reflection on My Methods Notebook Design can be bitter work, so make sure to have some fun! (feat. Team Taurus) https://zackgilbert.squarespace.com/design-blog/america-its-time-to-listen monthly 0.5 2025-01-31 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738035712948-60MALFSIH8ASV5QZ57UV/Blog+Post+5+Listen.png Design Blog - America, It’s Time to Listen https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/8a9f2773-b28a-480f-82a3-a925c0fc3455/Blog+Post+5+2Pac+Album+Cover.jpg Design Blog - America, It’s Time to Listen Greatest Hits album cover (click for link) https://zackgilbert.squarespace.com/design-blog/my-design-philosophy-part-3-look-to-the-future monthly 0.5 2025-01-28 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738034797802-JIJNIQ53DUQPUWZBBZU0/Blog+Post+4+Bonaire.jpg Design Blog - My Design Philosophy Part 3: Look to the Future A photo taken by Clay Kusbach on the coast of Bonaire in 2016. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/842ab016-3cc6-4c32-ac19-af459feb223a/Blog+Post+4+RAD.png Design Blog - My Design Philosophy Part 3: Look to the Future https://zackgilbert.squarespace.com/design-blog/my-design-philosophy-part-2-live-in-the-moment monthly 0.5 2025-01-28 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/308b8630-cb17-4753-b946-4c3434c04166/Blog+Post+3+Custom+Phone+Case.jpg Design Blog - My Design Philosophy Part 2: Live in the Moment My custom phone case. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/2f8e2c6b-0df0-4e67-822a-cdbc18089cb2/Blog+Post+3+USB-C+Adapter.png Design Blog - My Design Philosophy Part 2: Live in the Moment Apple’s new USB-C port adapter. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738032997416-VBKB9TWFDAPVFQQD2N7Q/Blog+Post+3+Gymnastics.jpg Design Blog - My Design Philosophy Part 2: Live in the Moment Performing a ‘Jam’ on the high bar. https://zackgilbert.squarespace.com/design-blog/my-design-philosophy-part-1-learn-from-the-past monthly 0.5 2025-01-28 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738031503437-KRHLOTJI8AIEEGZC9SLV/Blog+Post+2+Net+Impact.PNG Design Blog - My Design Philosophy Part 1: Learn From the Past Sophomore year my friend Megan and I were on the marketing committee for a sustainable business organization called Net Impact. Suit up. https://zackgilbert.squarespace.com/design-blog/why-i-became-a-blogger monthly 0.5 2025-01-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738021122645-JUVJW9SHEM2BSIB0C403/Blog+Post+1+Fourth+Grade+Art+Project.JPG Design Blog - Why I Became a Blogger My fourth grade art project. https://zackgilbert.squarespace.com/about-me daily 0.75 2026-02-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/a0595e8a-e27a-4dfb-9407-b525cfb5f750/Website+Headshot.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/25fc73e6-7501-440c-8ec9-3a5a66fcc9e8/About+Me+Personal+Favorites.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/d811006c-daa9-4099-b6b0-0a7bcef5a139/About+Me+User+Research+Platforms.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/bbdd5698-0edc-4eb5-a6ae-3f0a9279437b/About+Me+Design+Platforms.png 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https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/90d1073e-1768-4a63-85c3-6aa09fe0d850/Photo+Gallery+Dolomites+Valley.jpg https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/6cd35d0f-b951-47af-bb72-76db02378851/Photo+Gallery+Wine+Cellar.jpg https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/c8189532-b094-4389-aaec-350798092c89/Photo+Gallery+Lincoln+Park.jpg https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/2609c1bf-ab53-4f6a-948f-60c80ad38804/Photo+Gallery+Rainbow+Over+John+Hancock.jpg https://zackgilbert.squarespace.com/methods-notebook daily 0.75 2026-08-10 https://zackgilbert.squarespace.com/methods-notebook/usability-evaluation monthly 0.5 2025-01-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738005201918-JM9FOIMK58HON2F550MU/Usability+Evaluation+Prototype.png Methods Notebook - Usability Evaluation For an advanced prototyping class, I developed a prototype of an application which collects and analyzes productivity data gathered from a user’s Smart Watch. I prepared a usability evaluation which recorded the time it took six participants to complete eleven different tasks. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/40835998-628d-412c-bf95-e0e6e249acac/Usability+Evaluation+Wireframes.png Methods Notebook - Usability Evaluation This shows the entire architecture of my prototype. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/04c76a04-cc90-4065-bcc8-bcc8629c4d43/Usability+Evaluation+Tasks.png Methods Notebook - Usability Evaluation Here is the list of the timed tasks I prepared for my participants. I also asked a few questions about the user experience. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/c777e70d-9470-4522-b969-d306ae237e75/Usability+Evaluation+Results.png Methods Notebook - Usability Evaluation Here are the results of my usability evaluation with three participants. https://zackgilbert.squarespace.com/methods-notebook/participatory-design monthly 0.5 2025-01-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738001112009-2DWTXE5YFU6DO1S0EBNA/Participatory+Design+Food+Allergy+Action+Plan.png Methods Notebook - Participatory Design The confusing EpiPen instructions. https://zackgilbert.squarespace.com/methods-notebook/exploratory-interview monthly 0.5 2025-01-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1737956890116-LOP9VSEGKX49C3TBY9FS/Exploratory+Interview.jpg Methods Notebook - Exploratory Interview I ask a student a question about our behavioral prototype (photo by Ya-ching Tsao). https://zackgilbert.squarespace.com/methods-notebook/emotional-toolkit monthly 0.5 2025-01-26 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/df0fda54-f6c0-40fe-936b-86963f5d27eb/Emotional+Toolkit+Notebook.jpg Methods Notebook - Emotional Toolkit An example of a page on my emotional toolkit. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/f944a3a9-466e-450b-b154-e57b9b792a23/Emotional+Toolkit+With+Pun.png Methods Notebook - Emotional Toolkit One of my participants points out why he likes this penguin design. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1737921607105-VX2M54FJUEB83LNCQS8M/Emotional+Toolkit+With+Students.png Methods Notebook - Emotional Toolkit I explain how to use the toolkit to a participant (photo by Jeena Panicker). https://zackgilbert.squarespace.com/methods-notebook/design-fiction monthly 0.5 2025-01-26 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1737921063626-X2HIK2HOFA1PPIM4KTJL/Design+Fiction.png Methods Notebook - Design Fiction The fictional elements used for my design fiction. https://zackgilbert.squarespace.com/methods-notebook/design-critique monthly 0.5 2025-01-26 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1737920491558-E6K0B7I76QQVZA18SF5W/Design+Critique+USB-C+Adapter.png Methods Notebook - Design Critique A USB adapter is needed to connect my mouse via Bluetooth. https://zackgilbert.squarespace.com/methods-notebook/cognitive-toolkit monthly 0.5 2025-01-26 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1737852001446-PU6CNYX5CP2365DBA3K0/Cognitive+Toolkit+Notecards.png Methods Notebook - Cognitive Toolkit The deck of notecards used for my cognitive toolkit. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/c1610744-ea5b-4ea3-b7e0-0235e3ed3ee8/Cognitive+Toolkit+Interview.png Methods Notebook - Cognitive Toolkit I ask one of my participants a quiz question (photo by Jeena Panicker). https://zackgilbert.squarespace.com/methods-notebook/autoethnography monthly 0.5 2025-01-26 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1737850390857-WM77QJGDDNG1KMVVPX7S/Autoethnography+Bernie+Sanders+Rally.JPG Methods Notebook - Autoethnography A Bernie Sanders rally in Des Moines, Iowa (2016). https://zackgilbert.squarespace.com/methods-notebook/what-if-scenarios monthly 0.5 2025-01-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738005947931-Q9MPFFYUERHCMKBPDIHU/What-if+Scenario+Andi+Drawing.png Methods Notebook - What-if Scenarios A participant draws her ideas on my what-if scenario. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/c40bb5c0-c97d-4265-92e9-e69152eb24cb/What-if+Scenario+Card.PNG Methods Notebook - What-if Scenarios The participants’ thoughts are captured directly on the card. https://zackgilbert.squarespace.com/methods-notebook/walking-probe monthly 0.5 2025-01-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738005578174-0OMSPFAL0J27PRJG7Q22/Walking+Probe.jpg Methods Notebook - Walking Probe The path taken during our walking probe (photo by Shriyash Shete). https://zackgilbert.squarespace.com/methods-notebook/speed-dating-iterations monthly 0.5 2025-01-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738004709422-U7VV3BEG5BBV0ZVXTRUW/Speed+Dating+Iterations.png Methods Notebook - Speed Dating Iterations Iterations are drawn directly onto my storyboard. https://zackgilbert.squarespace.com/methods-notebook/speculative-design monthly 0.5 2025-01-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/d4ea231d-4d65-46e7-90be-e7d219911196/Speculative+Design+Receiving+Message.png Methods Notebook - Speculative Design I play a fictional character named Dooge who receives a message from someone close by. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738004408857-N4ID9C798W9Q8NDB3O87/Speculative+Design+Fist+Bump.png Methods Notebook - Speculative Design I give a fist bump to the person who sent the message. https://zackgilbert.squarespace.com/methods-notebook/service-design monthly 0.5 2025-01-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/993caccb-60e9-4254-b625-a64528d6f1a1/Service+Design+Group+Photo.JPG Methods Notebook - Service Design The “Unseen Cuisine” food delivery team (from left to right: Boris, Dylan, Varun, me, and Nick). https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/2710e7c1-c192-4a88-ae18-ef67930fd0ec/Service+Design+Milk+Delivery.jpg Methods Notebook - Service Design Taking out the milk (photo by Nick Motta). https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738003900815-4VQXSU524OWFHD2AECPI/Service+Design+Food+Pile.jpg Methods Notebook - Service Design Food collected on one of our deliveries. https://zackgilbert.squarespace.com/methods-notebook/semi-structured-interview monthly 0.5 2025-01-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738003646145-X3H322OZC7BGKH0PH3YW/Semi-structured+Interview.jpg Methods Notebook - Semi-structured Interview Our interviewee explains his project to us (photo by Shriyash Shete). https://zackgilbert.squarespace.com/methods-notebook/prototyping-rtd monthly 0.5 2025-01-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738003191703-480MNOL2FL3BRQCMDVX0/Prototyping%2C+RtD+Interaction+Sequence.png Methods Notebook - Prototyping: RtD My interaction sequence for both donators and middlemen. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/3e851ad3-cd05-4e02-8e6a-ac6c50156458/Prototyping%2C+RtD+Wizard+of+Oz.jpg Methods Notebook - Prototyping: RtD Our physical, Wizard of Oz prototype (photo by Jeena Panicker). https://zackgilbert.squarespace.com/methods-notebook/photo-ethnography monthly 0.5 2025-01-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/2cd1ecc2-19be-4d8e-8024-d6ebad708cf5/Photo+Ethnography+Downtown+Bloomington.JPG Methods Notebook - Photo Ethnography Here is a photo I captured in downtown Bloomington, IN. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738001980027-GEO8ZMFZZ6FWFWQN3ENA/Photo+Ethnography+Downtown+Bloomington+Outlines.png Methods Notebook - Photo Ethnography Outlines highlight the lack of attention for the homeless. https://zackgilbert.squarespace.com/methods-notebook/participatory-mapping monthly 0.5 2025-01-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/e4cee273-601e-47f8-8cf1-53bc4acee621/Participatory+Mapping+Saturday+Routine.jpeg Methods Notebook - Participatory Mapping A sketch of my participant’s Saturday routine. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738001559824-O08I7VLT4VIPAKOGPVLY/Participatory+Mapping+Drawing.jpeg Methods Notebook - Participatory Mapping My colorized drawing combining multiple participatory maps. https://zackgilbert.squarespace.com/methods-notebook/participant-observation monthly 0.5 2025-01-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1737998722899-2686OQ28JLDG2IFL368V/Participant+Observation+Rotary+Laser.png Methods Notebook - Participant Observation A construction worker levels his rotary laser. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1f5da044-7f90-4c8f-a1f0-efbfb382c37c/Participant+Observation+Plane+Laser.JPG Methods Notebook - Participant Observation A construction worker attaches a plane laser to a beam. https://zackgilbert.squarespace.com/methods-notebook/multispecies-ethnography monthly 0.5 2025-01-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1737997682438-EQ6DIZGETYZW215VIXF5/Multispecies+Ethnography+Diving.JPG Methods Notebook - Multispecies Ethnography Clay observes the coral growing on a concrete block. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/60cfa3bd-e79c-4e04-9a45-fa9850272646/Multispecies+Ethnography+Biodiversity+Charts.png Methods Notebook - Multispecies Ethnography With Excel, I created bar charts showing the amount of species diversity at each type of man-made object. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/99f7c85e-7569-4f77-9966-e59090aea704/Multispecies+Ethnography+Tire+Colony.JPG Methods Notebook - Multispecies Ethnography https://zackgilbert.squarespace.com/methods-notebook/metaphor-ball monthly 0.5 2025-01-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/22b29371-2c58-48dd-9a9c-535e077c9194/Metaphor+Ball.png Methods Notebook - Metaphor Ball https://zackgilbert.squarespace.com/methods-notebook/material-culture monthly 0.5 2025-01-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1737996632557-E3FRED2JVDTLVITGG485/Material+Culture+Collection.png Methods Notebook - Material Culture The full collection of my garbage over three days. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/025f9047-8cf6-4c4c-8682-6fc5be42b442/Material+Culture+Closet+Stash.png Methods Notebook - Material Culture My recycling corner for storing all recyclable materials. https://zackgilbert.squarespace.com/methods-notebook/exemplar-curation monthly 0.5 2025-01-27 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/73d919c8-b029-4c42-a1b0-54ea8ba1f30d/Exemplar+Curation+Polys.png Methods Notebook - Exemplar Curation One of my exemplars of a platform called Polys. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1737956109757-RUDPZVSLM66657NMJ6A4/Exemplar+Curation+Thematic+Analysis.png Methods Notebook - Exemplar Curation https://zackgilbert.squarespace.com/methods-notebook/customer-journey-map monthly 0.5 2025-01-26 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1737920238880-6322X2J50H75S6I57XEL/Customer+Journey+Map.jpeg Methods Notebook - Customer Journey Map My hand drawn customer journey map. https://zackgilbert.squarespace.com/methods-notebook/affinity-diagramming monthly 0.5 2025-01-25 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/5da353e4-5239-4a6b-928c-556bec2cf4e8/Affinity+Diagramming+Group+Photo.jpg Methods Notebook - Affinity Diagramming I create post-it notes with my team (photo by Patrycja Zdziarska). https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1737845257111-VJ7ZZSFJLGSRZF6U4S9D/Affinity+Diagramming+Pondering+Pose.JPG Methods Notebook - Affinity Diagramming I ponder over our beauteous masterpiece (photo by Jeena Panicker). https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/77ce7c84-ec48-4efb-9f9b-381d905bccd0/Affinity+Diagramming+Graphic.png Methods Notebook - Affinity Diagramming https://zackgilbert.squarespace.com/methods-notebook/contextual-inquiry monthly 0.5 2025-01-26 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/c53344ef-bdbd-4929-954f-46d65637c26e/Contextual+Inquiry+Interview.jpg Methods Notebook - Contextual Inquiry I interviewed Todd while in his office (photo by Jeena Panicker). https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1737920769375-R04HVJAUJB72KK4UEOAR/Contextual+Inquiry+Tour.png Methods Notebook - Contextual Inquiry Todd gave us a tour of the facility (photo by Jeena Panicker). https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/5c253253-aca2-44ff-9463-7e0c9aace1a6/Contextual+Inquiry+Group+Photo.jpeg Methods Notebook - Contextual Inquiry Thank you Todd! (left to right: Jeena, Todd, Shriyash, and me) https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/98e51969-2378-40b4-b11d-4c64e6a4a7aa/Contextual+Inquiry+Waste.jpg Methods Notebook - Contextual Inquiry Here’s a box with shredded computer components. https://zackgilbert.squarespace.com/methods-notebook/co-design monthly 0.5 2025-01-26 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1737850824057-O87OQ03P67LD2BTBDW5D/Co-design+Prototype.png Methods Notebook - Co-design The finished prototype from my co-design project. Our team created a re-design for a smart bus stop. https://zackgilbert.squarespace.com/ux-projects daily 0.75 2026-02-15 https://zackgilbert.squarespace.com/ux-projects/project-upload monthly 0.5 2026-02-15 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/efea6e3f-e7c0-4fbf-83b9-e8c392de7765/Research+Request+Form+Page+1.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/0fb97b89-febf-4fd0-99f6-6410ef9e2253/Claim+Submission+Flow.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/5b413f09-25e7-4dee-83ee-e55507fe2162/Test+Plan+Page+1.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1a6bf624-db1c-46ae-9a3a-036d460d53e1/Test+Plan+Page+2.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/52c8535f-9c2e-4df9-817c-291f22d4f74d/Test+Plan+Page+3.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/274dfc4c-c6d7-4209-aae9-19db0a3c12cc/Test+Plan+Page+4.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/4e22abdb-cc00-49d6-9cd9-456ad1744c97/Test+Plan+Page+5.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/7181a7da-ff3d-4b59-b2c1-5148ad2a6c53/Test+Plan+Page+6.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/89611116-cc9d-4238-86ef-5bdbc7ea0ba2/Test+Plan+Page+7.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/0c87f985-07db-4f03-b01f-47a768a07941/Test+Plan+Page+8.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/4127b3e0-1d9b-4f64-8a6b-8e025571147e/Test+Plan+Page+9.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/bbcf411a-3add-4351-8ef2-bcfd7872be52/Test+Plan+Page+10.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/8d8e5449-312f-4370-91c9-b8fb0105fb47/Test+Plan+Page+11.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/c78b21ad-e9e0-4b07-a88f-2087621df2ee/Test+Plan+Page+12.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/df28a78f-27d3-43ee-8015-b9fd970ea538/Test+Plan+Page+13.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/d24c8b2b-0ebf-4c24-8838-f9c4ff2cecaf/Test+Plan+Page+14.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/3431c6d3-8541-4c51-bf22-c15daa3d7088/Claims+Wait+Screen+UserZoom+Transcript.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/a7dff79e-186e-4031-a3d6-c745b138a32b/Study+1+Top+Findings.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/b04e0344-4a6b-451e-b45f-43d2778db8df/Study+1+Task+7.png https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/d0f1c639-adf7-4821-9270-a702c425e810/Q1+2025+Results.png https://zackgilbert.squarespace.com/ux-projects/project-benefits monthly 0.5 2026-01-31 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/ea816d79-f366-4033-ae5b-42350a048a0e/Project+Benefits+Homepage.png UX Projects - Project Benefits: Mixed Methods Research Study - Make it stand out Sample mock-up of the Alight Worklife® app for Microsoft Teams https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/214f3696-13ec-43ed-b7ee-8d359804e744/Alight+Worklife+and+Microsoft+Teams+Logos.png UX Projects - Project Benefits: Mixed Methods Research Study - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/03811dac-a322-4e0c-942e-a19061465e67/Project+Benefits+Task+3+Version+1.png UX Projects - Project Benefits: Mixed Methods Research Study - Make it stand out Task 3 original draft https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/5a62c5f5-9164-4f1c-b269-478d7883b19f/Project+Benefits+Task+3+Version+2.png UX Projects - Project Benefits: Mixed Methods Research Study - Make it stand out Task 3 updated draft https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/c86581a9-86a1-4bae-8c2e-f8acbc73281f/Project+Benefits+UserZoom+Study+Builder.png UX Projects - Project Benefits: Mixed Methods Research Study - Make it stand out Study builder in UserZoom https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/34ddc3b0-802c-4f36-b5ca-00306b54f78a/Project+Benefits+Video+Recording.png UX Projects - Project Benefits: Mixed Methods Research Study - Make it stand out Video recording and transcript in UserZoom https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/3a9e8fc9-eed2-434a-8a90-9568dc76a513/Project+Benefits+Usability+Testing+Top+Findings.png UX Projects - Project Benefits: Mixed Methods Research Study - Make it stand out Top findings slide https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/bb8bfa54-2a58-4f57-800f-51a44c97ee07/Project+Benefits+Usability+Testing+Task+5.png UX Projects - Project Benefits: Mixed Methods Research Study - Make it stand out Task 5 results slide https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/688e0c92-facf-4058-968b-b369dbb5568f/Project+Benefits+Rank+Order+Question.png UX Projects - Project Benefits: Mixed Methods Research Study - Make it stand out Rank order chart https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/b82bcb1e-c1ad-445b-a445-387ce8be0b9e/Project+Benefits+Survey+Analysis.png UX Projects - Project Benefits: Mixed Methods Research Study - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/ca460bcf-be4b-496c-adba-8dfce27e5398/Project+Benefits+Survey+Top+Findings.png UX Projects - Project Benefits: Mixed Methods Research Study - Make it stand out Top findings slide https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/866c632c-e277-47d8-a463-aae9ef938607/Project+Benefits+Survey+Question+3.png UX Projects - Project Benefits: Mixed Methods Research Study - Make it stand out Question 3 results slide https://zackgilbert.squarespace.com/ux-projects/project-lumos monthly 0.5 2026-01-31 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/4078341c-e376-4a67-9e66-b40fd68808b8/Project+Lumos+Concept+Sketch+Photo+1.png UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/edb3628f-a3e9-49b3-a5d3-150bbdb9cc30/Project+Lumos+Concept+System+Image+1.png UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/a6f7c23c-9959-418c-a97d-40e12d2485d0/Project+Lumos+Concept+Scenario+Image+1.jpg UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/56b2000b-7847-4990-b79d-93f2b4f152f5/Project+Lumos+Concept+Sketch+Photo+2.png UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/eedc981c-27ba-4f91-a542-b76c0a412472/Project+Lumos+Concept+System+Image+2.png UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/dd86339e-7775-49ab-97fd-14c6ebf795ab/Project+Lumos+Concept+Scenario+Image+2.jpg UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/77be4c9c-8cd1-4c85-96ee-8f9203a13d87/Project+Lumos+Concept+Sketch+Photo+3.png UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1996ec54-c70b-44ce-9d18-ca09ff6e5d07/Project+Lumos+Concept+System+Image+3.png UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/44c3d56e-f531-4106-85c8-6195d81ad031/Project+Lumos+Concept+Scenario+Image+3.jpg UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/c9db22fb-1528-4573-8e57-379aa6655e53/Project+Lumos+Concept+Sketch+Photo+4.png UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/6850bf4c-ae0b-40be-91e2-5eb660b9ad9e/Project+Lumos+Concept+System+Image+5.png UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/685fc90d-f012-41ef-b94c-2666abc543f1/Project+Lumos+Concept+Scenario+Image+4.jpg UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1a959c24-2b14-42be-8958-c0b99237d1db/Project+Lumos+Concept+Sketch+Photo+5.png UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/b0cdc038-2663-4f00-b876-46367a5e2879/Project+Lumos+Concept+System+Image+4.png UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/c29232de-8ac4-4465-9e95-6bd2ad673581/Project+Lumos+Concept+Scenario+Image+5.jpg UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/2e404aaf-825a-400a-8317-c6a2cc0d9c58/Project+Lumos+Concept+Scenario+Image+6.jpg UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/8424a167-2d6d-4d78-8670-7e53836052ce/Project+Lumos+Concept+Scenario+Image+7.jpg UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/23433158-c2a9-4990-8358-26e484a9ab3b/Project+Lumos+Concept+Scenario+Image+8.jpg UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/2c88010d-d741-4661-9224-6c1d5f733a0f/Project+Lumos+Concept+Scenario+Image+9.jpg UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/b4b4f61f-02d0-46c1-82f4-abbda12d57d5/Project+Lumos+Concept+Scenario+Image+10.jpg UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/98641683-0e91-41d3-b2f6-315f4cece261/Project+Lumos+Concept+Scenario+Image+11.jpg UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/b117915b-9eda-4560-9454-d385b965e19a/Project+Lumos+Group+Photo+1.png UX Projects - Project Lumos: Exploratory Research & Product Design - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/e37b8b2a-83e4-4552-9b97-cd6b904d1e10/Project+Lumos+Predisposition+Photo+1.png UX Projects - Project Lumos: Exploratory Research & Product Design Homeless sit in front of theater: the media does not cover the plight of the homeless. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/7ef8528a-06d4-4585-abea-a6137a8a4299/Project+Lumos+Predisposition+Photo+2.png UX Projects - Project Lumos: Exploratory Research & Product Design Homeless camp out near court house: the government should provide support and resources for the homeless. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/65cdb0ea-d958-4437-a08d-da7be294ae94/Project+Lumos+Predisposition+Photo+3.png UX Projects - Project Lumos: Exploratory Research & Product Design Police station values: the police have duties which may not involve helping the homeless. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/4aafb5ca-9b0a-41c6-8b24-ba83fd984d80/Project+Lumos+Literature+Review+Image+1.png UX Projects - Project Lumos: Exploratory Research & Product Design Ellie Harmon, Chris Bopp, and Amy Voida. 2017. The Design Fictions of Philanthropic IT: Stuck Between an Imperfect Present and an Impossible Future. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI '17). ACM, New York, NY, USA, 7015-7028. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/c06ec3b3-0486-4526-8c5c-bf77063d5a7b/Project+Lumos+Literature+Review+Image+2.png UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/5287348a-171c-4c1f-bc7e-b02f079eb018/Project+Lumos+Literature+Review+Image+3.png UX Projects - Project Lumos: Exploratory Research & Product Design Christopher A. Le Dantec and W. Keith Edwards. 2008. Designs on Dignity: Perceptions of Technology Among the Homeless. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '08). ACM, New York, NY, USA, 627-636. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/2a7c0e4f-4eff-428b-9117-fb5df0640263/Project+Lumos+Stakeholder+Map.jpg UX Projects - Project Lumos: Exploratory Research & Product Design https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/5e82dd0a-8e33-4a6f-871b-f129be7c5e71/Project+Lumos+Behavioral+Prototype+Image+1.png UX Projects - Project Lumos: Exploratory Research & Product Design Users receive a notification when they get near someone with a wristband. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/b8efe28b-7a8f-47ff-bd79-13cf8b6b0038/Project+Lumos+Behavioral+Prototype+Image+2.png UX Projects - Project Lumos: Exploratory Research & Product Design Swiping right reveals where the individual is on a map along with a route to follow. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/6528ab27-e690-4cd0-8112-7d1d6fcdd760/Project+Lumos+Behavioral+Prototype+Image+3.png UX Projects - Project Lumos: Exploratory Research & Product Design Users can also receive an alert if someone with a wristband has an emergency. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/886e622c-a448-42a4-a5ca-460699a26827/Project+Lumos+Behavioral+Prototype+Interview+Photo.jpg UX Projects - Project Lumos: Exploratory Research & Product Design - As shown in the photo, my teammates and I took turns asking questions and recording responses during our interviews with people we met in public. Users said they were willing to interact with the homeless or help in case of emergencies. Several users liked that they could know more about the homeless and their status. Some users had concerns over tracking who they meet and worried about safety and trust. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/fe2b3146-be1f-4082-ba01-610cd32b1b4c/Project+Lumos+Appearance+Prototype+Image+1.png UX Projects - Project Lumos: Exploratory Research & Product Design The wristband can function as a wearable voice assistant to provide the homeless with local information about shelters and resources. It also has an alert system in case of emergencies. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/95fe1416-0a77-4f50-94d7-769ff621c6ad/Project+Lumos+Appearance+Prototype+Image+2.jpeg UX Projects - Project Lumos: Exploratory Research & Product Design - Lumos We named our band Lumos after the Harry Potter spell which creates a light, similar to the band’s function as an assistant that guides the way. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/a963d2c7-38e1-4af5-9d4c-a2f62dd3f7c9/Project+Lumos+Group+Photo+2.jpg UX Projects - Project Lumos: Exploratory Research & Product Design Team members from left to right: Andi Zhang, Rohini Malpe, Ya-ching Tsao, and me https://zackgilbert.squarespace.com/ux-projects/project-timekeeper monthly 0.5 2026-01-31 https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/196c8d7a-28fe-4854-a7c4-a92d8e7ab590/Project+Timekeeper+Kuali+Time+on+Mobile.png UX Projects - Project Timekeeper: Prototyping Widget Interfaces https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/fe80e0f0-99ba-49d6-a8d5-78296e7309b4/Project+Timekeeper+Journey+Map.png UX Projects - Project Timekeeper: Prototyping Widget Interfaces My user persona and journey map represents the people I interviewed. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/907fcf7d-11fe-4eb1-8000-076b0d3ab462/Project+Timekeeper+Initial+Prototype.png UX Projects - Project Timekeeper: Prototyping Widget Interfaces https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/9cf6194d-68e5-49b9-a7ae-6213999c73a1/Project+Timekeeper+First+Iteration.png UX Projects - Project Timekeeper: Prototyping Widget Interfaces - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/b0a2e172-cb11-4a01-a367-86b7eeee4d77/Project+Timekeeper+Confusing+Icons.png UX Projects - Project Timekeeper: Prototyping Widget Interfaces The icons were not clear. One person thought it looked like a loading icon and didn’t understand what the lock represented. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/a3baa22b-9b22-4e2f-b0fd-ed6490c6fbde/Project+Timekeeper+Button+Background.png UX Projects - Project Timekeeper: Prototyping Widget Interfaces The blue and red backgrounds confused people into thinking they were buttons. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/2a697021-56ad-4fec-b4a2-faf5447b43e4/Project+Timekeeper+Text+Contrast.png UX Projects - Project Timekeeper: Prototyping Widget Interfaces The text was not consistently aligned and lacked contrast. For instance, the ‘Clocked In’ status could be more noticeable. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/fa248962-4b9e-4d12-816a-2b6f2ab146da/Project+Timekeeper+Second+Iteration.png UX Projects - Project Timekeeper: Prototyping Widget Interfaces https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/fb1e1e97-a421-4138-954d-cc07fdb30bd0/Project+Timekeeper+Color+Contrast+Accessibility+Validation.png UX Projects - Project Timekeeper: Prototyping Widget Interfaces - Make it stand out The blue colors didn’t pass WCAG 2.1 guidelines for color contrast. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/315398e1-c351-4e17-b400-1826a3af6cdc/Project+Timekeeper+Do+Not+Disturb.png UX Projects - Project Timekeeper: Prototyping Widget Interfaces One of my friends pointed out that the “Clocked Out” icon could be confused with the “Do not disturb” function on Android devices. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/72cdaf89-c2ab-4723-b37c-293f8e3d2bf7/Project+Timekeeper+Touch+Target+Areas.png UX Projects - Project Timekeeper: Prototyping Widget Interfaces The UITS team advised me to identify touch target areas. Small widgets act as a single target, but larger sizes can have multiple touch targets. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/5a3bb5fb-3755-42c8-a23a-a2f0b49b40f1/Project+Timekeeper+Nan%27s+Time+Detail+Page.png UX Projects - Project Timekeeper: Prototyping Widget Interfaces I needed to redesign my time detail chart to show when assignments happened. This illustration by my teammate Nan gave me inspiration. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/2f74e193-a42d-4566-8770-7b099938d049/Project+Timekeeper+Final+Widget+Design.png UX Projects - Project Timekeeper: Prototyping Widget Interfaces - Make it stand out These are the main samples of my final design. The entire package included a full set of design mock-ups for each size along with designated touch target areas. https://images.squarespace-cdn.com/content/v1/5ddc452ad5a97c34c159873f/1738101634192-D3VM4S0ZGMBTAEKFMP3G/Capstone+Blog+2+Cover.png UX Projects - Project Timekeeper: Prototyping Widget Interfaces